Your frequently asked questions, our answers

It’s practically what we do best. 😊 We’re part of the Family Hotel Bellaria Igea Marina group and we take special care of the little ones: flexible timings, attentive service at mealtimes and lively entertainment in the morning, afternoon and evening — even at mealtimes, so parents can enjoy a hot meal, sitting down, without having to chase anyone around the dining room. Your children are entertained, and you can relax. Everyone wins.

80 meters —less than a minute's walk. Our partner beach is Bagno Solaria No. 80. We provide beach towels as part of the All-Inclusive package, so you don't have to bring anything from home.

Absolutely. Entertainment isn’t just for children: we organise activities, games and entertainment designed for adults too. There’s always something going on in the morning, afternoon and evening – it’s up to you whether you want to join in or simply relax. No obligations, complete freedom.

Yes! Your four-legged friends are welcome in all areas of the hotel, except the restaurant. They’re also allowed on our partner beach. For swimming in the sea, local regulations allow pets in the water at sunrise and sunset, during less crowded hours. A supplement of €10.00 per day applies.

No, we don't have a pool .

We could invent some elegant turns of phrase to say it... but we prefer to state it clearly. If you choose Hotel San Salvador, you probably don't do it for the pool, but for the sea just steps away, the authentic cuisine, the atmosphere, and the hospitality. Moreover, you’re coming to Igea MARINA, not Igea Piscina (Igea Pool) 😊

You can book directly via our official website, by submitting a request via the form, or by contacting us by phone, email or WhatsApp. Booking directly with the hotel allows you to enjoy the best available rates, personalised assistance and all the information you need to make the most of your stay in Igea Marina.

Yes. To secure your room, we require a deposit via bank transfer. After submitting your request, you'll receive a notification with all the details you need to proceed.

Quite humane, we think. 😊 You can cancel up to 7 days before your arrival date and we'll refund your entire deposit, with no deductions. If you cancel after this deadline, you don't lose your money: we keep it "on ice" for a future stay. It doesn't disappear—it's waiting for you.

We accept cash, credit card, debit card, and bank transfer. We also accept Scalapay, which allows you to pay your deposit or entire stay in 3 or 4 interest-free installments. The balance is paid directly at the hotel.

No, it's separate—it doesn't depend on us, but on the Municipality of Bellaria Igea Marina . It's €1.50 per person per day, for adults only, for a maximum of 6 nights. You pay at the hotel upon departure.

Yes, we offer special deals and packages for families, couples, and weekly stays . Promotions are published on the official website on the "Offers" section—booking directly with us always guarantees the best price.

Check-in is available from 2:00 PM. We often hand over keys earlier, but it depends on how the day goes and we cannot guarantee a specific time. Should you arrive early: leave your luggage at reception, get changed in the lobby bathroom and head straight to the beach. Your holiday starts straight away, room or no room. 😊

The indicated time is the latest guaranteed check-in time: we can often have rooms ready earlier, but this cannot be guaranteed as it depends on the day’s circumstances.

Check-out is by 10:00 AM. Late check-out is possible subject to availability and for an additional fee.

You have to leave your room, not the hotel. 😄 You can leave your luggage at the reception and enjoy your last day at the beach as if nothing happened—with the beach towels (we'll provide you) and your own beach umbrella. When you return from the beach, before getting in your car, you can take a shower in our lobby bathroom —yes, it has a shower. Leave clean, well-rested and with a touch of melancholy, just as you should.

Of course, the reception is open 24 hours a day. We just ask that you let us know your arrival time so we can best prepare for your arrival.

Your all-inclusive holiday begins with lunch on the day of arrival and ends with breakfast on the day of departure. Arriving in the morning and fancying breakfast? Just let reception know (a small extra charge may apply). Arriving in the afternoon and skipping lunch? We’ll make up for it on the day of departure — or if you’re in a hurry, we’ll prepare a packed lunch for you. 🎒

Full board with drinks at mealtimes (wine and water on tap, Coca-Cola, Fanta, and bottled beer served at the table). Daily afternoon snack with sweet, savory, and healthy snacks. Espresso coffee and slushies at the bar from 10:00 AM to 11:00 PM. Beach umbrella and 2 sunbeds at our partner beach. Beach towels, bicycles, canoes, paddle boards, and much more: you'll find all the details in the quote, and then… Smiles and jokes included at no extra cost. 😄

Breakfast, lunch, and dinner are served buffet-style. Our philosophy is simple: no frills, just good, genuine food, often homemade. No fancy names on the menu, just plenty of substance on the plate.

We care a lot about this. From breakfast, you’ll find gluten-free and lactose-free cakes, as well as soy, oat, and lactose-free milk. At lunch and dinner, our buffet includes starters, vegetables, 3 first courses, and 3 main courses, often divided into fish, meat, and vegetarian options. For coeliac guests, we want to be transparent: we don’t have a separate kitchen, but we cook gluten-free pasta in a dedicated pan. Starters and main courses often include naturally gluten-free options. However, we cannot guarantee the total absence of cross-contamination (including airborne). We prefer to be clear about this for your peace of mind.

All rooms have: independent air conditioning, safe, Wi-Fi, professional hairdryer, make-up mirror and clothes drying rack on the balcony .

All of them. No exceptions. 😊

Comfort rooms have either a shower or a bathtub. Superior rooms all have a shower. Relax and Relax Plus rooms all have a whirlpool tub. All rooms with a bathtub have a handrail and a splash guard, so you can also use it as a regular shower.

Yes. We have a fenced and video-monitored area about 500 meters from the hotel—a pleasant walk, but if it's too much for you, we'll take you there in our golf cart . 😄 It’s also possible to park along the side lanes next to the hotel, with your car always in sight: €5.00 per day. Keys must be left at reception.

We hope we've answered everything—but if anything isn't clear, or you have a question you haven't found here, please contact us directly : we're available by phone, email, and WhatsApp. Booking with us is easy, and we want you to arrive feeling comfortable.

📞 Call · 📧 Write · 💬 WhatsApp — A real person answers you, not an auto-responder.